Please read our Troubleshooting Guide before reaching out. Including the results of the troubleshooting steps will help us identify the issue.
Contacting support
For help, email info@virtualcontrollersupply.com. To help us resolve your issue as quickly as possible, please include:- The product name (STARS Keyboard, ERAM Keyboard, or KSD)
- Your operating system
- A description of the issue
- CRC logs, screenshots, or videos (if possible)
- What troubleshooting steps you’ve tried and the results