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For issues related to STARS Keyboards, please read our Troubleshooting Guide before reaching out. Including the results of the troubleshooting steps will help us identify the issue.

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Contacting Support

For help, email info@virtualcontrollersupply.com. To help us resolve your issue as quickly as possible, please include:
  1. The product name
  2. Your operating system
  3. A description of the issue
  4. CRC logs, screenshots, or videos (if possible)
  5. What troubleshooting steps you’ve tried and the results.
Once we receive your request, we’ll review the information you provided and respond as appropriate.